Payment Policy for LunaX Novas
Effective Date: 05/13/2025
At LunaX Novas, we are committed to providing a secure and convenient shopping experience for our customers. This Payment Policy outlines the payment methods we accept and other relevant terms regarding payments for orders placed on our website https://lunaxnovas.xyz/. By making a purchase, you agree to the terms outlined in this policy.
1. Accepted Payment Methods
We accept a variety of payment methods to offer flexibility and convenience:
Credit and Debit Cards: We accept major cards, including Visa, MasterCard, American Express, and Discover.
PayPal: For a secure and fast checkout experience, you can choose PayPal.
Other Payment Options: Depending on your location, we may offer additional payment options such as digital wallets or installment plans at checkout.
All transactions are processed securely through trusted payment gateways.
2. Currency
All prices on our Website are listed in U.S. Dollars (USD). If you are purchasing from outside the United States, please note that your credit card issuer or payment provider may apply conversion fees or currency exchange charges.
3. Order Confirmation and Payment Authorization
Once you submit your order and payment details, we will verify your payment information. You will receive an order confirmation email with the details of your purchase. However, this email does not guarantee acceptance of your order; we reserve the right to accept or reject any order at our discretion.
Payment will only be processed once your order is confirmed. If there are any issues with your payment or product availability, we will notify you and offer an alternative or a refund.
4. Payment Security
We take your security seriously. Our Website uses industry-standard encryption technology to protect your payment information. All credit card transactions and sensitive financial data are processed through secure, PCI-compliant payment gateways.
While we take every reasonable precaution, no method of internet transaction is 100% secure. We recommend using strong passwords and ensuring your personal devices are secure when making purchases.
5. Pricing and Charges
All prices displayed on our Website include the cost of the item. However, additional charges may apply for:
Sales Tax: Applied based on applicable tax laws in your location.
Shipping Fees: Calculated during checkout based on the size and destination of your order.
The total amount, including all applicable charges, will be displayed before you finalize your payment at checkout.
6. Payment Declines and Errors
If your payment is declined or an error occurs, you will be notified immediately. It is your responsibility to ensure your payment details are correct. If the issue persists, please contact your payment provider or our customer service team for assistance.
7. Refunds
Refunds are processed in accordance with our Refund and Return Policy. If eligible for a refund, the amount will be credited back to the original payment method. Note that it may take several business days for the refund to appear, depending on your payment provider.
8. Fraud Prevention
To protect against fraud, we may perform security checks on transactions. If suspicious activity is detected, we reserve the right to cancel or suspend an order and contact the customer for further verification. Please notify us immediately if you notice unauthorized transactions associated with your account.
9. Changes to the Payment Policy
We may update or modify this Payment Policy at any time. Any changes will be posted on this page with the revised effective date. By continuing to make purchases on our Website, you accept the updated policy.
10. Contact Us
For questions or concerns about our Payment Policy, or if you need assistance with a payment, please contact us:
LunaX Novas
1164 McKinley Avenue, Englewood, Colorado
Phone: 303-754-6059
Email: info@lunaxnovas.xyz
Website: https://lunaxnovas.xyz/