Sales Policy for LunaX Novas
Effective Date: March 3, 2025
At LunaX Novas, we strive to provide our customers with the highest quality food and beverage products. This Sales Policy outlines the terms and conditions of all sales made through our website https://lunaxnovas.xyz/. By purchasing from LunaX Novas, you agree to the terms and conditions set forth in this policy.
1. Product Availability
All products listed on our website are subject to availability. While we make every effort to ensure our inventory is accurate, we cannot guarantee that all products will be available for purchase at all times. In the event that an item is out of stock, we will notify you as soon as possible and offer you a suitable alternative or a refund.
2. Pricing
All prices for products on our website are listed in U.S. Dollars (USD). We reserve the right to change the prices of products at any time without prior notice. The price of products at the time of your order is the final price that will be charged to your account. Sales tax (if applicable) will be calculated and added at checkout.
3. Payment Methods
We accept various payment methods for your convenience, including:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Other payment options available at checkout
All payment transactions are processed securely, and we ensure that your financial information is protected.
4. Order Confirmation
Once you place an order on our website, you will receive an order confirmation email containing the details of your purchase, including the items ordered, the total amount, and the estimated delivery date. Please review your order carefully, as it is your responsibility to ensure the information is correct. If there are any issues with your order, please contact us immediately.
5. Shipping and Delivery
We offer delivery services to various locations. Shipping costs will be calculated at checkout and are based on the size and destination of your order. Please note that delivery times may vary based on location and availability of products. We aim to process and ship orders as quickly as possible, but delivery times are estimates and are not guaranteed.
- Shipping Costs: Shipping fees will be added to your order total based on the delivery address.
- Delivery Time: Delivery times vary depending on your location. Please refer to the shipping options available at checkout.
6. Sales Tax
Sales tax may be applied to your order depending on your location. The applicable sales tax will be calculated at checkout and added to your total purchase amount.
7. Cancellations
Orders may only be canceled before they are processed for shipping. If you wish to cancel your order, please contact us immediately at info@lunaxnovas.xyz. Once an order has been shipped, it cannot be canceled, and you must follow our return and refund procedures if there are any issues with your purchase.
8. Refunds and Returns
We have a Refund and Return Policy in place to address issues with defective or incorrect products. For more details, please refer to our Refund and Return Policy.
9. Promotions and Discounts
Promotions and discounts are available periodically on our website. These offers are subject to change, and the terms and conditions for each promotion will be clearly stated on the relevant product page or at checkout. Promotions cannot be combined unless otherwise stated.
10. Product Descriptions and Images
We make every effort to provide accurate descriptions and images for all products. However, due to variations in lighting, screen settings, and photography, the product images may not be a perfect representation of the actual item. We are not responsible for any discrepancies between the product as described or shown on the website and the actual product you receive.
11. Limitation of Liability
We are not liable for any damages resulting from the use or inability to use our products, including but not limited to indirect, incidental, or consequential damages. Our liability for any claim arising out of or in connection with your purchase is limited to the amount paid for the product that is the subject of the claim.
12. Changes to This Sales Policy
We reserve the right to modify this Sales Policy at any time. Any changes will be posted on this page, and the updated effective date will be indicated at the top of the policy. We encourage you to review this policy periodically to stay informed about any changes.
13. Contact Us
If you have any questions or concerns about our Sales Policy or need assistance with your order, please contact us:
LunaX Novas
1164 McKinley Avenue, Englewood, Colorado
Phone: 303-754-6059
Email: info@lunaxnovas.xyz
Website: https://lunaxnovas.xyz/