Payment Policy for LunaX Novas
Effective Date: March 3, 2025
At LunaX Novas, we aim to provide a secure and convenient shopping experience for our customers. This Payment Policy outlines the payment methods we accept, as well as other relevant terms regarding payments for orders placed on our website https://lunaxnovas.xyz/. By making a purchase, you agree to the terms outlined in this policy.
1. Accepted Payment Methods
We accept a variety of payment methods to provide flexibility and convenience for our customers. The available payment methods include:
- Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
- PayPal: You can also choose to pay using PayPal for a secure and fast checkout process.
- Other Payment Options: At checkout, we may offer additional payment options, such as payment through digital wallets or installment plans, depending on your location.
All transactions are processed securely through trusted payment gateways to ensure your payment details are safe.
2. Currency
All prices on our Website are listed in U.S. Dollars (USD). If you are purchasing from outside the United States, please note that your credit card issuer or payment provider may apply conversion fees or currency exchange charges.
3. Order Confirmation and Payment Authorization
Once you submit your order and payment details, we will verify your payment information. You will receive an order confirmation email with the details of your purchase. The confirmation email does not guarantee the acceptance of your order; we reserve the right to accept or reject any order at our discretion.
Payment will only be processed once your order is confirmed. If there are any issues with your payment or the availability of products, we will notify you promptly and offer an alternative or refund.
4. Payment Security
We take your security seriously. Our Website employs industry-standard encryption technology to protect your payment information. All credit card transactions and sensitive financial data are processed through secure, PCI-compliant payment gateways.
While we take all reasonable precautions to protect your data, please be aware that no method of internet transaction is completely secure. We recommend that you use strong passwords and ensure the security of your personal devices when making purchases.
5. Pricing and Charges
All product prices displayed on our Website are final and include the cost of the item. However, additional charges may apply for:
- Sales Tax: Sales tax will be applied according to the applicable tax laws of your location.
- Shipping Fees: Shipping costs are calculated during checkout based on the size and destination of your order.
The total amount for your order will be displayed before you finalize your payment at checkout.
6. Payment Declines and Errors
If your payment is declined or an error occurs during the payment process, you will be notified immediately. It is your responsibility to ensure that your payment details are correct. If the issue persists, please contact your payment provider for assistance. You may also reach out to our customer service team for support.
7. Refunds
Refunds are processed in accordance with our Refund and Return Policy. If you are eligible for a refund, the amount will be credited back to the payment method used for the original purchase. Please note that it may take several business days for the refund to appear on your statement, depending on your payment provider.
8. Fraud Prevention
To protect against fraud, we may conduct security checks on transactions. If any suspicious activity is detected, we reserve the right to cancel or suspend an order and contact the customer for further verification. We also encourage you to notify us immediately if you notice any unauthorized transactions associated with your account.
9. Changes to the Payment Policy
We may update or modify this Payment Policy at any time. Any changes will be posted on this page, and the revised effective date will be indicated at the top of the policy. By continuing to make purchases on our Website, you accept the revised policy.
10. Contact Us
If you have any questions or concerns about our Payment Policy, or if you need assistance with your payment, please contact us:
LunaX Novas
1164 McKinley Avenue, Englewood, Colorado
Phone: 303-754-6059
Email: info@lunaxnovas.xyz
Website: https://lunaxnovas.xyz/