Privacy Policy for LunaX Novas

Effective Date: March 3, 2025

At LunaX Novas, we are committed to protecting your privacy and ensuring a secure and pleasant experience when interacting with our website https://lunaxnovas.xyz/ and our food and beverage offerings. This Privacy Policy describes the personal information we collect, how we use it, and how we protect your privacy. By using our Website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Website.

1. Information We Collect

We collect information to provide you with an enhanced and personalized experience. The types of information we gather include:

  • Personal Identification Information: This includes details such as your name, email address, phone number, shipping address, and payment information.
  • Non-Personal Information: We collect non-personal information such as cookies, IP addresses, browser type, and usage data to understand how you interact with our Website and improve our services.

2. How We Use Your Information

The information we collect from you helps us enhance your experience and provide excellent service. We use your information for the following purposes:

  • Order Processing and Fulfillment: To process your orders for food and beverage products and deliver them to you efficiently.
  • Improving Services: To analyze usage trends and enhance the features and functionality of our Website and services.
  • Marketing and Communications: To send you relevant updates, promotions, and offers, while allowing you to opt-out at any time.
  • Customer Support: To assist with inquiries, resolve issues, and improve your overall experience with us.
  • Legal Compliance: To comply with legal obligations and enforce our terms and policies.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our Website. Cookies are small files stored on your device that help us remember your preferences and track site usage patterns. You can manage cookie settings in your browser, but disabling cookies may limit your ability to fully enjoy the Website’s features.

4. Sharing Your Information

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may disclose information to trusted third-party service providers who assist us with website management, payment processing, order fulfillment, and customer support.
  • Legal Obligations: We may disclose your information if required by law, court order, or governmental request.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. While we employ security measures to protect your data, please be aware that no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As our valued customer, you have certain rights regarding your personal information:

  • Access and Update: You can access and update your personal information at any time.
  • Deletion: You may request the deletion of your personal information, subject to certain exceptions as required by law.
  • Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the revised effective date will be indicated at the top of the policy. We encourage you to review this policy regularly to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please don’t hesitate to contact us:

LunaX Novas
1164 McKinley Avenue, Englewood, Colorado
Phone: 303-754-6059
Email: info@lunaxnovas.xyz
Website: https://lunaxnovas.xyz/